Order Entry
ContactUsLinkComponent

Placing orders

Placing orders

To be ordered, products must first be added to the Shopping Basket. This can be done from three primary locations:

  • The Order Entry page
  • The order table on a product page
  • Shopping Lists

The first two locations are described below, where you'll also find instructions on scheduling Order Reminders. Continue reading to learn more.

To learn about Shopping Lists, go to Building Shopping Lists in the Help Center

How do I get to the Order Entry page?

The "Order Entry" link can be found at the top of the page. Select the link to begin.

How does the Order Entry page work?

The table on the page allows you to build an order by adding any part number, unit (each, pack, case), and quantity for each item you need. Or, you can enter a part number and press "Enter" on your keyboard; our distribution channel’s search engine will provide cross-referenced results for you to consider. These results can be added to the Shopping Basket.

How do I use Order Entry?

Enter the Avantor Catalog Number along with the unit and quantity in each row. Then press "Enter" on your keyboard. If you don't know the units in which a product is sold, press "Enter" after typing the catalog number.

The table will provide you with units to select, or a “Resolve Now" link will appear. When you select this link, a smaller window will open and show choices that you can select.

What if I don't have the Avantor Catalog Number

Enter a supplier, manufacturer, or competitor part number, and press "Enter" on your keyboard. Avantor’s distribution channel will cross-reference the number with one or more available Avantor Catalog Numbers. Select the "Resolve Now" link that appears in the row. A smaller window will open and show choices that you can select.

On a product page, how do I add items to the Shopping Basket?

In the order table below the product description, find the quantity field shown next to the product (and correct unit) that you need to order. In this field, enter the quantity needed, then click the "Add to Basket" button.

Can I select multiple items on a product page before adding to the Shopping Basket?

Yes. Enter the quantity you need in each field, then click the "Add to Basket" button.

How do I know that something has been added to the Shopping Basket?

Avantor’s distribution channel will let you know that an item(s) has been added. To view a snapshot of total items in the Shopping Basket (without exiting the product page), click the "i" button at the top-right of the page, above the top navigation bar.

When you're ready to view Shopping Basket details or check out, select the basket icon at the top-right of the page, above the top navigation bar.

For more information about the Shopping Basket and Checkout, go to Using the Shopping Basket in the Help section.