Maintaining your laboratory equipment is crucial to the overall productivity of your lab, the long-term performance of your equipment and your total cost of ownership. We offer a variety of support plans to best suit the individual needs of your laboratory.A proactive maintenance strategy can maximize your technology investment by predicting and preventing problems before they occur, and as a result, can extend the life of your instrument, increase the overall productivity of your laboratory, and reduce your total cost-of-ownership. Free up your time, energy and resources to focus on your priorities. All the service options cover different Thermo Scientific Barnstead water system products and please refer to the reference table for the details.

Maintaining your laboratory equipment is crucial to the overall productivity of your lab, the long-term performance of your equipment and your total cost of ownership.

Installation–Eliminate concerns about proper set-up with our professional on-site water system installation.Review best operational practices, recommend routine maintenance procedures and discuss how we can help you comply with regulatory requirements. Customer responsibilities include appropriate plumbing and electrical utilities by your facility in accordance with state and local codes.This program is designed to cover any installation within a 75 mile radius of a certified Unity Lab Services technician or Independent Service Provider. If the installation is outside of the 75 miles radius additional travel fees might be applied.

Extended Warranty Plan–extending the equipment’s original warranty with priority response and repair by qualified technicians, unlimited labor, parts and travel along with priority phone and e-mail support. Purchase is only valid prior to original warranty expiration.

Total Care–extending the equipment’s original warranty including an annual on-site preventive maintenance visit performed by our field service technicians to optimize your equipment’s performance. Purchase is valid anytime after point of equipment sale. Minimize downtime at a fixed cost that is pre-planned for budget control.