Multi-vendor technical services

Avantor’s Multi-Vendor Technical Services partners with you on installation, maintenance, calibration and validation of all your equipment, from almost any vendor.

Our team of experts simplifies servicing and maintaining equipment from multiple suppliers by acting as the single point of contact for your equipment—regardless of the brand or manufacturer.

As a single source solution, we can save you time and help you manage spend. When you work with Avantor, you have a team of experts who can help you anticipate needs—such as routine service, calibration and maintenance—and also meet those needs.

Our decades of experience with varied types, and brands, of equipment has made us proficient in handling equipment service needs across the entire ecosystem of your labs. By reducing the complexity that comes from managing multiple service providers, we reduce the time spent on administration. That means you and your team can spend more time where it’s most important—advancing science.

FROM FREEZERS TO CENTRIFUGES – A SUSTAINABLE SOLUTION TO YOUR LAB’S EQUIPMENT SERVICE NEEDS

It is rare for a lab to be outfitted with equipment from a single manufacturer.  Across the ecosystem of all the labs and research projects in your enterprise there are often dozens of different brands—even of the same type of equipment.

At Avantor, we have a legacy of being manufacturer agnostic and working with numerous producers of wide-ranging and varied lab supplies and equipment. We leverage this experience to meet your equipment service needs including:

• Installation
• Repairs
• Relocation
• Calibration
• Validation
• Preventative maintenance
• Warranty management

Each brand offers its own specs and guidelines about maintenance and calibration as well as specific processes and techniques to keep equipment operating as intended. Our technicians and service providers (or validated partners) are trained to support your equipment needs, specific to the manufacturers you’ve chosen. Because of this multi-brand training, we can execute several services in a single visit, which saves both time and money.

Partnering with Avantor’s Equipment Services team to keep your lab’s equipment functioning correctly simplifies:

• The administrative flow – we handle each step from appointment to invoice, which saves you time.
• The documentation – we track calibration, maintenance, and other services so you have what you need for audits and internal compliance information.
• The acquisition and decommissioning decisions – with the information we track and provide, you will have the information you need to decide if you should repair or replace a piece of equipment.

COLLABORATION IS KEY TO COMPLIANCE – SOLID SCIENCE RELIES ON SOUND EQUIPMENT

Avantor Equipment Services understands the importance of equipment and instrument accuracy. Your team needs equipment that is calibrated, precisely, in order to achieve reliable, repeatable, results. With our accreditation to the ISO 17025 standard in many countries, we are able to provide this service by performing a wide range of temperature, volume, weighing, and rotational speed calibrations.

With Avantor Multi-Vendor Technical Services, you have the ease of a single point of contact and the knowledge that comes from years of sourcing and servicing a diverse offering of lab equipment. That gives you the efficient, expert partner you need to ensure your lab equipment meets the needs of your scientists.

Our certified technicians—working independently or with your trained personnel—calibrate your lab equipment and instruments against:

• Manufacturer specifications/standards
• Accreditation standards (ISO and GLP/GMP)
• Our own specifications – standards

Implement a more efficient, cost-effective equipment maintenance and calibration system – specific to your chosen manufacturers. Contact us today!