Multi-Vendor Management Services

One service partner for installation, maintenance, service, and calibration of equipment from multiple manufacturers

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Equipment management process


Maximizing performance and value through comprehensive equipment management


Equipment and instrument services

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Many labs tend to source their equipment from multiple manufacturers and vendors. While that may make sense from a financial or acquisition perspective, it can create problems when it comes to installation, configuration, service, calibration, and ongoing maintenance.

That is why Avantor® created its Multiple Vendor Management services. Avantor’s Multi-Vendor Management Services will partner with you on the installation, maintenance, calibration, and validation of your equipment, regardless of the brand or manufacturer.

Instead of working with multiple vendors to manage and maintain your equipment, our team of experts simplifies servicing and maintaining your equipment by acting as the single vendor for all service levels. That helps you reduce the time you spend trying to manage a multi-vendor lab so you and your team can spend more time on essential projects that advance science.

Sustainable solutions to lab equipment services needs

Look at any laboratory in your organization and you will probably find equipment from multiple brands. You may even see different brands of the same type of equipment.

Avantor is manufacturer agnostic. That means we work with many makers of lab supplies and equipment and can leverage our experience to effectively manage your equipment at all stages of its life, including:

  • Installation
  • Repairs
  • Relocation
  • Calibration
  • Validation
  • Preventive maintenance
  • Warranty management

Our technicians and service providers are trained to support equipment from the manufacturers you’ve chosen. We know the specs and guidelines for the maintenance and calibration of your equipment. We also know the specific processes and techniques that keep it operating as intended. Because of this multi-brand training, we can service several pieces of equipment in a single visit, which is both time and cost-effective.

When you work with Avantor’s equipment services, we use our equipment management process to simplify the following tasks:

  • Administrative flow. We handle every step—from appointment to invoice—to save you time.
  • Documentation. We track calibration, maintenance, and other services, so you have the information you need for audits and internal compliance.
  • Acquisition and decommissioning decisions. We track your equipment through its entire lifecycle. We maintain detailed records on service, maintenance, and calibration so you have the information you need to decide if you should repair or replace a piece of equipment.

Solid scientific results depend on accurate equipment

We understand how important it is for your lab instruments and equipment to work correctly and accurately. We’ve developed our equipment management system to help ensure your equipment is precisely calibrated so you can achieve reliable and repeatable results. Among the calibrations our ISO 17025 accredited teams perform are a wide range of temperature, volume, weighing, rotational speed, and other settings.

When you collaborate with Avantor Multi-Vendor Technical Services, you’ll have a single vendor relationship that gives you one point of contact and access to the knowledge and experience that comes from years of sourcing and servicing lab equipment from a wide range of manufacturers.

Our certified technicians can work working independently or with your lab personnel to calibrate your lab equipment and instruments to meet:

  • Manufacturer specifications/standards
  • Accreditation standards (ISO and GLP/GMP)
  • Avantor’s specifications and standards
  • Your lab’s specifications and standards

Learn how we can help you implement a more efficient, cost-effective equipment maintenance and calibration system, no matter what instruments and equipment you have in your laboratory.

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Ready to move your next innovation forward? Avantor Services can help.

Ready to move your next innovation forward? Avantor Services can help.

Avantor®, a Fortune 500 company, is a leading global provider of mission-critical products and services to customers in the biopharma, healthcare, education & government, and advanced technologies & applied materials industries. Our portfolio is used in virtually every stage of the most important research, development and production activities in the industries we serve. Our global footprint enables us to serve more than 300,000 customer locations and gives us extensive access to research laboratories and scientists in more than 180 countries. We set science in motion to create a better world.