Business continuity plans in response to COVID-19

Customers rely on Avantor to manufacture and deliver essential products, especially during these uncertain times. We are taking the necessary steps to minimize disruption and we will continue to provide updates as appropriate.

We have formed a cross-functional Steering Committee that is driving a swift and collaborative response across our global business. The team is assessing the situation daily and adjusting actions as needed so that we continue meeting the critical needs of our customers.

We are actively engaged with our customers and suppliers to understand supply and needs. We have set in motion business continuity plans at our facilities to provide manufacturing and delivery of critical materials. We are monitoring decisions made by governments, countries and other companies that may impact business continuity.

Our teams are working diligently to adapt to these new measures in an effort to mitigate any adverse impact they may have on the free flow of products to our customers. If such a disruption occurs, we believe our business continuity plans will be effective in most conceivable situations. At the same time, we remain deeply committed to the safety and well-being of our employees.

We will work to share updates regarding product availability and the status of our distribution and production operations with customers.

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The COVID-19 pandemic is both global and evolving. We are working diligently to adapt to new developments and to share updates with customers.

We are with our customers every step of the way. Nothing has changed in this regard.

For products

For any questions regarding our products, please contact your Avantor Sales Representative.

 

If you cannot reach your representative, contact our Customer Service Team.

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For logistical updates

Please keep us updated on any operational changes that may impact your ability to accept our shipments.
Please contact your local Sales Representative or local Customer Service Team with changes to any logistical handling needs.

We are making sincere efforts to provide useful updates to our customers as conditions evolve.

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Supporting research on COVID-19

We've provided easy access to critical products needed for the identification and research of COVID-19.

Avantor®, a Fortune 500 company, is a leading global provider of mission-critical products and services to customers in the biopharma, healthcare, education & government, and advanced technologies & applied materials industries. Our portfolio is used in virtually every stage of the most important research, development and production activities in the industries we serve. One of our greatest strengths comes from having a global infrastructure that is strategically located to support the needs of our customers. Our global footprint enables us to serve more than 225,000 customer locations and gives us extensive access to research laboratories and scientists in more than 180 countries. We set science in motion to create a better world.