Contact us

Avantor customer support

8:00 a.m. to 5:30 p.m. (EST), Monday-Friday  
Toll free 1 855 282 6867
Outside U.S. 1 610 573 2600
Fax 1 610 573 2650
Email [email protected]

Please note: Avantor only accepts return goods that have been authorized via an issued Return Goods Authorization. Please contact Avantor customer service for return instructions. Under no circumstances should returns be sent to our corporate offices located in Radnor, PA; Allentown, PA; or any other Avantor office location. Failure to follow these instructions will result in the shipment being rejected, and charges to your company to re-deliver the freight to correct delivery address.

Avantor technical support

Toll free 1 855 282 6867, select option 5
Outside U.S. 1 610 573 2600, select option 5
Email [email protected]

Customer support for VWR, part of Avantor

Visit www.vwr.com and select your country for more information about customer and technical support in your area.

Customer support for Avantor NuSil® brand

Phone 1 805 684 8780
Contact us for production information

Customer support for Avantor Puritan Products™ brand

Toll free 1 855 282 6867
Outside U.S. 1 610 573 2600
Dial 3 for customer service or dial 5 for technical service
Fax 1 610 573 2650
Visit www.puritanproducts.com for product information

Website support

How do I contact the Avantor Website Technical Support team?
Call 1 888 320 4357 or e-mail [email protected].

Other ways to get in touch


Directory

Global Headquarters

Avantor
One Radnor Corporate Center
Building One, Suite 200
100 Matsonford Road
Radnor, PA 19087

Outside U.S. 1 610 386 1700

North America

Avantor
600 Hamilton Street, 8th Floor
Allentown, PA 18101
Outside U.S. 1 610 573 2600

Avantor Bridgewater Innovation Center
1013 U.S. Highway 202/206
Building JR-1, Suite 100
Bridgewater, NJ 08807

Mexico

Avantor Performance Materials S.A. de C.V.
Fracc. Industrial Esfuerzo Nacional Xalostoc
Ecatepec Estado de Mexico CP 55320
Mexico
Phone 5255 5699 0250
Fax 5255 5755 2585

Europe, Middle East, Africa

The Netherlands

Avantor Performance Materials B.V.
Nieuwe Stationsstraat 20
6811 KS Arnhem 
Netherlands 
Phone +31 (0)26-3527412
Fax +31 (0)268458422

Polska

Avantor Performance Materials Poland SA
ul. Sowińskiego 11, 44-101 Gliwice
Polska

Centrala/ recepcja +48 32 2392 000    Fax + 48 32 23-92-370

Dział eksportu / Customer service export telefon +48 32 23-92-486 , 450 , 485 , 312, 323, 465 , 448
Fax : +48 32 23-92-305 , 487
E-mail : [email protected]

Dział krajowy / Customer service Poland telefon +48 32 23-92-171 , 152, 364
Fax : +48 32 23-92-372

India

Avantor Performance Materials India Limited
17th Floor, Building No. 5 Tower C
DLF Cyber City Phase - III
Gurgaon - 122002, Haryana
India
0091-124-4656700
Fax: 0091-124-4656799
Email for general inquiries [email protected]
Email for customer service [email protected]

Asia Pacific

China

Avantor VWR (Shanghai) Co., Ltd
1st-3rd floor, Building No.1, No.3728 Jinke Road,
Pudong New District
Shanghai, China 200123
Phone +86-21-58986888
Fax +86-21-58558801 +86-21-58558801
Email for customer service [email protected]

Korea

Avantor Performance Materials Korea Limited
2nd Floor (unit 201-204), ACE Gwanggyo Tower
17 Daehak 4-Ro, Youngtong-Gu
Suwon-Si, Gyeonggi-Do, 16226
Republic of Korea
Phone +82 31 645 7250
Fax +82 31 645 7279
Email for customer service [email protected]

Singapore

VWR Singapore Pte. Ltd
18 Gul Drive
Singapore 629468
Phone +65 6505 0760
Email for customer service [email protected]

Taiwan

Avantor Performance Materials Taiwan Co. Ltd.
Tai Yuen Hi-Tech Industrial Park
No. 38-1, Tai Yuen St.
Chu-Bei City, HsinChu Hsien
Taiwan R.O.C. 30265
Phone 886-3-560-0789
Fax 886-3-560-0788
Email for customer service [email protected]

Avantor®, a Fortune 500 company, is a leading global provider of mission-critical products and services to customers in the biopharma, healthcare, education & government, and advanced technologies & applied materials industries. Our portfolio is used in virtually every stage of the most important research, development and production activities in the industries we serve. One of our greatest strengths comes from having a global infrastructure that is strategically located to support the needs of our customers. Our global footprint enables us to serve more than 225,000 customer locations and gives us extensive access to research laboratories and scientists in more than 180 countries. We set science in motion to create a better world.