Code of ethics and conduct
As the trusted global partner to customers and suppliers in the life sciences and advanced technology industries, ethical business practices are critical to our success and that of our suppliers.
Our core values guide our business actions and decisions, while our Code of Ethics and Conduct provides the foundation on which we build trust with all our stakeholders. Policies and expectations on several topics, including but not limited to conflicts of interest, compliance with laws, use of company assets, and our general business practices can be viewed within the Code of Ethics and Conduct.
As part of our ongoing commitment to uphold the highest ethical standards, we engage an independent service provider to operate our Ethics Helpline so concerns can be reported 24 hours a day, 365 days a year. This helpline is proactively provided to Avantor’s employees and available in the local language of each region in which we operate.
All reports are received by Avantor’s internal Legal team, which are then shared with representatives from Human Resources and Internal Audit, respectively. Matters are assigned for investigation or other disposition as appropriate. Helpline reports and dispositions are reviewed not less than quarterly by the Audit Committee of the Board of Directors. Substantiated allegations and other significant matters may be escalated immediately to the Audit Committee of the Board of Directors.
For 36 countries within our Ethics Helpline reporting system, and during the time period of January 2020 to June 2020, Avantor logged 20 new reports, 18 reports were resolved, and 4 remain in process.