Ethics helpline

Avantor has engaged an independent service provider to operate its Ethics Helpline so a concern can be reported 24 hours a day, 365 days a year.

You can report your concerns to the Helpline via telephone or online. Once connected, a Helpline specialist will document the information provided and address any questions about the reporting process. This report will be shared with the appropriate members of Avantor’s management, who will review the information and take suitable action under the circumstances and in accordance with the Code of Ethics and Conduct and applicable law.

Country Access code Telephone number Website
Argentina 0-800-288-5288 or
0-800-555-4288 or
0-800-222-1288
800-506-7865 https://vwr.alertline.com
Australia N/A 1-800-60-0297 https://vwr.alertline.com
Austria 0-800-200-288 800-506-7865 https://vwreu.alertline.com
Belgium N/A 0800-72122 https://vwreu.alertline.com
Brazil 0-800-890-0288 or
0-800-888-8288
800-506-7865 https://vwr.alertline.com
Canada N/A 877-809-7477 https://vwr.alertline.com
Czech Republic N/A 800-142-602 https://vwreu.alertline.com
Chile (Easter Island) 800-800-311 877-809-7477 https://vwr.alertline.com
Chile (Easter Island – Spanish) 800-800-312 877-809-7477 https://vwr.alertline.com
Chile (ENTEL) 800-360-311 877-809-7477 https://vwr.alertline.com
Chile (ENTEL-Spanish) 800-360-312 877-809-7477 https://vwr.alertline.com
Chile (Telefonica) 800-800-288 877-809-7477 https://vwr.alertline.com
Chile (Telmex-800) 800-225-288 877-809-7477 https://vwr.alertline.com
China N/A 4008822074 https://vwr.alertline.com
Costa Rica 0-800-011-4114 800-506-7865 https://vwr.alertline.com
Denmark N/A 80-880021 https://vwreu.alertline.com
Finland N/A 0800 9 15680 https://vwreu.alertline.com
France N/A 0800-91-7551 https://vwrfrance.alertline.com
Germany N/A 0800-180-9015 https://vwreu.alertline.com
Hungary N/A 06-800-20-281 https://vwreu.alertline.com
India 000-117 800-506-7865 https://vwr.alertline.com
Ireland N/A 1-800-558-768 https://vwreu.alertline.com
Italy N/A 800-789680 https://vwreu.alertline.com
Malaysia 1-800-80-0011 800-506-7865 https://vwr.alertline.com
Mauritius 01 120 800-506-7865 https://vwr.alertline.com
Mexico N/A 001-888-818-9371 https://vwr.alertline.com
Netherlands 0800-022-9111 800-506-7865 https://vwreu.alertline.com
New Zealand N/A 0800-452-381 https://vwr.alertline.com
Norway N/A 800-11221 https://vwreu.alertline.com
Poland N/A 00-800-111-1475 https://vwreu.alertline.com
Portugal N/A 800-506-7865 https://vwrspainportugal.alertline.com
Puerto Rico N/A 877-809-7477 https://vwr.alertline.com
Singapore N/A 800-110-1946 https://vwr.alertline.com
Slovakia 0-800-000-101 800-506-7865 https://vwreu.alertline.com
Slovenia N/A 704-541-3456 https://vwreu.alertline.com
Spain N/A 900-98-1024 https://vwrspainportugal.alertline.com
Sweden N/A 020-797231 https://vwreu.alertline.com
Switzerland 0-800-890011 800-506-7865 https://vwreu.alertline.com
Turkey 0-811-288-0001 800-506-7865 https://www.financial-integrity.com
United Kingdom N/A 0808-234-1584 or
0800-051-9080
https://vwreu.alertline.com
United States N/A 877-809-7477 https://vwr.alertline.com