Contact us

Avantor customer support

8:00 a.m. to 5:30 p.m. (EST), Monday-Friday  
Toll free 1 855 282 6867
Outside U.S. 1 610 573 2600
Fax 1 610 573 2650
Email [email protected]

Please note: Avantor only accepts return goods that have been authorized via an issued Return Goods Authorization. Please contact Avantor customer service for return instructions. Under no circumstances should returns be sent to our corporate offices located in Radnor, PA; Allentown, PA; or any other Avantor office location. Failure to follow these instructions will result in the shipment being rejected, and charges to your company to re-deliver the freight to correct delivery address.

Avantor technical support

Toll free 1 855 282 6867, select option 5
Outside U.S. 1 610 573 2600, select option 5
Email [email protected]

Customer support for VWR, part of Avantor

Visit www.vwr.com and select your country for more information about customer and technical support in your area.

Customer support for Avantor India

Email [email protected]

Customer support for Avantor NuSil™ brand

Phone 1 805 684 8780
Visit www.nusil.com for product information and more ways to contact us

Customer support for Avantor Puritan Products™ brand

Toll free 1 855 282 6867
Outside U.S. 1 610 573 2600
Dial 3 for customer service or dial 5 for technical service
Fax 1 610 573 2650
Visit www.puritanproducts.com for product information

Other ways to get in touch


Global directory

United States

Avantor
Radnor Corporate Center
Building One, Suite 200
100 Matsonford Road
Radnor, PA 19087;
Outside U.S. 1 610 386 1700

Avantor
600 Hamilton Street, 8th Floor
Allentown, PA 18101
Outside U.S. 1 610 573 2600

Avantor Bridgewater Innovation Center
1013 U.S. Highway 202/206
Building JR-1, Suite 100
Bridgewater, NJ 08807

Mexico

Avantor Performance Materials S.A. de C.V.
Fracc. Industrial Esfuerzo Nacional Xalostoc
Ecatepec Estado de Mexico CP 55320
Mexico
Phone 5255 5699 0250
Fax 5255 5755 2585

The Netherlands

Avantor Performance Materials B.V.
Nieuwe Stationsstraat 20
6811 KS Arnhem 
Netherlands 
Phone +31 (0)26-3527412
Fax +31 (0)268458422

Polska

Avantor Performance Materials Poland SA
ul. Sowińskiego 11, 44-101 Gliwice
Polska

Centrala/ recepcja +48 32 2392 000    Fax + 48 32 23-92-370

Dział eksportu / Customer service export telefon +48 32 23-92-486 , 450 , 485 , 312, 323, 465 , 448
Fax : +48 32 23-92-305 , 487
E-mail : [email protected]

Dział krajowy / Customer service Poland telefon +48 32 23-92-171 , 152, 364
Fax : +48 32 23-92-372

India

Avantor Performance Materials India Limited
17th Floor, Building No. 5 Tower C
DLF Cyber City Phase - III
Gurgaon - 122002, Haryana
India
0091-124-4656700
Fax: 0091-124-4656799
Email for general inquiries [email protected]
Email for customer service [email protected]

Malaysia

Avantor Performance Materials Sdn Bhd
A-1201-2, 12th Floor, Wisma AmFIRST Tower 1
Jalan SS7/15, Kelana Jaya
47301 Petaling Jaya, Selangor
Malaysia
Phone 603-7803 0378
Fax 603-7803 0405

Korea

Avantor Performance Materials Korea, Ltd.
2F (unit 201-204), ACE Gwanggyo Tower,
17 Daehak 4-Ro, Youngtong-Gu,
Suwon-Si, Gyeonggi-Do,16226
Phone +82-31-645-7250
Fax +82-31-645-7279

China

Avantor Performance Materials Trading (Shanghai) Co., Ltd,
Room 204, Building A, Baoland Plaza, No. 688 Dalian Road
Shanghai 200082
China
Phone +86 (21) 5878 3226
Fax +86 (21) 5877 7253

Taiwan

Avantor Performance Materials Taiwan Co. Ltd.
Tai Yuen Hi-Tech Industrial Park
No. 38-1, Tai Yuen St.
Chu-Bei City, HsinChu Hsien
Taiwan R.O.C. 30265
Phone 886-3-560-0789
Fax 886-3-560-0788