Maintaining laboratory equipment is crucial to the overall productivity of a lab, long-term equipment performance, and the total cost of ownership. A variety of support plans are now available to best suit the individual needs of any laboratory. A proactive maintenance strategy can maximize technology investments by predicting and preventing problems before they occur. As a result, this can free up time, energy, and resources to focus on other priorities. All the service options cover different Thermo Scientific centrifuge product lines, including Thermo Scientific microcentifuges, benchtop centrifuges, floor model centrifuges, and refrigerated centrifuges.
Maintaining laboratory equipment is crucial to the overall productivity of a lab, long-term equipment performance, and the total cost of ownership
The Extended Warranty Plan extends the equipment’s original warranty with priority response and repair by qualified technicians, unlimited labor, parts, and travel, and priority phone and e-mail support. Purchase is only valid prior to original warranty expiration.
The Extended Warranty Plus Plan upgrades the equipment’s original manufacturer warranty. This includes all the benefits of an Extended Warranty Plan, plus an annual on-site preventive maintenance visit performed by field service technicians to optimize the equipment’s performance. Purchase is only valid prior to original warranty expiration.
The Total Care Plan extends the equipment’s original warranty, including an annual on-site preventive maintenance visit performed by field service technicians to optimize the equipment’s performance. Purchase is valid anytime after point of equipment sale. Minimize downtime at a fixed cost that is pre-planned for budget control.