Returns
Avantor is committed to making every purchase a pleasant one. However, if you are not completely satisfied with your purchase, we're here to help.
Simply Log In to your registered account and click on Your Orders in your account menu. From the order history select the order you want to return and click on "Request Return" on the order summary.
Follow the subsequent steps to start your return.
If you are not registered online, you may:
- Register here
- Email us, or
- Call Customer Service at 1-800-932-5000.
A detailed explanation of our Return Policy is available in the VWR Terms and Conditions of Product Sale.
If you do not have a Login and would like to submit a return request, you may use our Return Request Form.